Technology · Service & Support
The day-one promise, extended for the life of the room.
A room that works on day one should still work on day 300. Service & Support is a named, priced agreement — not a buried add-on line — so when something breaks, it's one call to the people who actually built it.
Book your free site assessment →What we do
One call when something breaks.
Priced on every project
A named agreement presented with every quote — you know exactly what support looks like before you sign.
Response times you can count on
Defined response windows, so a down room doesn't sit for a week waiting on a callback.
Preventive visits
We check the systems before they fail, not after — the update, the firmware, the failing cable.
Remote support
Many issues get solved remotely, often before you'd have finished filing a ticket.
One call
The person who designed your room answers the phone.
With a national integrator, your support ticket is number 347. With us, the same team that designed and built the room is the one that fixes it — six months or six years later. That's the whole point of one call.
Want your rooms covered?
Every assessment and quote includes a Service & Support option. Start with a free site assessment.